Reference

Legal terms for your pompa 88 account

pompa 88 sets out clear Legal terms for account access, wallet records and requests about your personal data.

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pompa 88 Legal terms for your pompa 88 account
LEGAL CONTACT

Legal questions reach the right desk

A clear contact route matters when you need a policy answer rather than a game or wallet instruction. We direct Legal questions through the support link inside your account, placed close to the cashier path so a payment reference can be included without searching through separate pages. Tell us whether your request concerns access, data, account ownership or a policy change, and include the email or phone number attached to your account.

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Account support path

Open the support link from your signed-in account and select the Legal topic. We can match your request to the account step involved, including phone verification or a question about access where local law permits.

Payment evidence

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, keep the receipt or reference ready. Sharing the relevant transaction detail helps us check the recorded status without asking you to repeat the full payment path.

Data request route

Use the same account support channel to ask about stored details, correction or removal. We first confirm account ownership through the registered contact route, then explain which request can be handled and what record must be retained.

DATA PRACTICES

Data choices behind your account

Our policy handling starts with the account details needed to provide access and check payment ownership.

Account details

We use registration details and the verified phone route to connect a request with the correct account. Keeping your phone number current helps us check ownership before discussing account access, payment records or a requested change.

Payment records

A DANA, OVO, GoPay or QRIS reference may be retained with the account record when needed to trace a cashier status. Bank transfer and virtual account details follow the same account-matching process.

Cookie choices

Cookies can support account continuity and remember selected settings on the device you use. You can ask our support channel what a cookie setting does before changing it, particularly when a browser switch affects your signed-in session.

Account security

Do not share your password, verification code or wallet credentials with another person. If access looks unfamiliar, contact support from the account route and state whether the concern involves login, phone verification or a payment record.

Retention questions

Some records may need to remain available after an account request is made, including details connected to payments or a legal duty. We explain the reason for continued retention when you ask through the Legal contact path.

Policy changes

When a Legal clause changes, we place the current wording on this page and connect it to the account area. You can ask which section changed, why it changed and how the update affects your access.

Legal answers before you open

These Legal answers cover the questions we expect before an Indonesian customer opens an account or sends a policy request. They explain the account step, payment evidence, data choices and access wording in plain terms. If your situation is not covered, use the support link near the cashier and include the specific section or transaction reference you want us to check.

The Legal page covers account conditions, phone verification, payment records, cookies, data requests, retention and local access. It is the place to check policy wording before opening an account, especially when your question concerns DANA, QRIS, account ownership or a request to change stored details.

Yes. Access depends on local law, so account availability and certain functions can differ by location. We ask you to follow the access prompt shown for your account and contact support if the wording is unclear. Do not attempt to bypass a regional restriction.

Phone verification helps connect account access with the contact route supplied during registration. It also gives us a way to check ownership before discussing payment records or data changes. Keep the registered number current and use support if you cannot complete that account step.

When you use DANA or QRIS, the relevant payment reference can be matched with your account record to check cashier status. We may ask for the receipt or reference during a request. The same approach applies to OVO, GoPay, bank transfer and virtual account payments.

You can send a correction request through the account support route. State which detail is wrong and provide the registered email or phone number so we can confirm ownership. We will explain the next step and whether the requested change affects an existing payment or security record.

Open the support link beside the cashier and choose a Legal request, then ask specifically about cookies, stored account details or retention. Include the device path if the question concerns browser behaviour. We will explain the relevant purpose and any verification needed before responding.

Reply through the same Legal support route with the account contact, the policy section involved and any payment reference that supports your question. We can review the stated facts and explain the applicable condition. Access remains subject to local law while the request is considered.

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